We'll make sure you either receive the item you ordered, or get your money back. It is as overpriced and slow as the service is from the USA. Copyright © 2016 Business Insider Inc. Tous droits réservés. I just hade great eBay Customer Support- here's the time frame! Some discussion was had that helped shape the restructure. My advice is to wait until the morning and to ring them, I think it will give you a 1800 number and a 6 digit code to enter at the appropriate time - just follow the prompts. The machine learning model uses historical delivery data to help eBay display more accurate estimated delivery dates on seller listings. But I suppose tricking members into answering questions for them for free is better for their bottom line. ‎09-24-2018 Find answers to your buying, selling and account questions, or contact us for more help. Customer support at eBay can help you with just about any issue, whether it's an order that never arrived or a product that showed up damaged or defective. I also suggest that you change and edit the telephone no. 5. Whether you've simply forgotten your password and need to reset it, or want to make a change for security reasons, it's easy to change your eBay password. People who are big on social media can try tweeting at eBay via the @AskeBay Twitter handle. but it went on to say that i have not paid for the freight so the parcel can not be delivered until i paid the amount requested.Is thia a genuine request or a scam. I need to edit parts of it as it contains my personal details. 5 product ratings - Sarah McLachlan: Rarities, B-Sides and Other Stuff (More CDs in my eBay Store) Why are you so concerned somebody responds to a 5 year old thread? Thank you, on 01:29 PM. I don't think you can email Ebay. Senior Member. However, it is no more a Priority or Express service than I am the Queen of England. ‎08-11-2018 Buying as a guest Popular article Get help if you bought as a guest Popular article Get help with an item that hasn't arrived Popular article Signing up for an eBay account Popular article Get help with a hacked account Popular article Reset your password Popular article No longer do we have the cheaper option of standard shipping from the UK. Contact Government Relations. But it is strange there isn't any other text. Rufen Sie uns gleich an. Anyway, my question pertains to what seems to be relatively recent changes to the Global Shipping Program. 07:21 PM. How does it inconvenient you personally? Contact Global Impact. 09:52 PM, on Discover phone numbers, directions, web links & more with the White Pages® Your thoughts on a great title? Buy and sell almost anything on eBay Australia now They generally respond within 24 hours. eBay.com.au is the top retail site in Australia and fifth most visited site overall, sliding into the charts a couple of places higher than wikipedia.com and news.com.au. Contact the eBay Impact team about our initiatives to drive positive social and environmental change. Here's how to update your phone number in My eBay: I trust that this information will help you and I wish you all the best in your future transaction. What's the point of these forums if Ebay staff don't respond? Top brands, low prices & free shipping on many items. Copyright © 1995-2021 eBay Inc. All Rights Reserved. ‎12-06-2017 Explain please as we'd all love to know sir? There was some hope two years back when an eBay Community Manager made contact with some members outlining a restructure of the boards that would include greater eBay staff involvement. ‎10-19-2013 What is the email address for ebay, please? Hover over "Selling" and a drop down menu will appear to the right. 01:18 PM. If you can’t find the information you need in our Help articles, and would like to get in touch with us, we’re here to help. 05:01 PM, Hi, just want to say thank you very much for your help. Have you set up your automatic fee payments? {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Here's how to update your phone number in My eBay:1. 7. 8. ‎09-24-2018 Contact our Government Relations team for federal, state, and local public policy inquiries. When you tried to list your item are you sure you were on the Au site? When you're selling on eBay, you might sometimes need to get in touch with a buyer. on It'd be easier if I could simply send an email which could be forwarded to the relevant department, than to faff about on the phone with someone who likely doesn't have a clue. You can also reach eBay customer support through live chat or email on their main Help site, although these features are not always available. Registriert: ‎09-07-2010. 09:51 PM, on Otherwise you can message Ebay to call you back. I did this many times over and the same message kept on coming up. Join the Community. Live Chat: eBay, at one stage, had a live chat system that was prominently placed on every eBay page.However, links were later buried in help pages and, now, eBay's live chat is officially defunct. News 10.12.2020 Innovationspreis AE auf 3. 1 min article; Contacting a buyer or bidder. ‎09-24-2018 I have searched the web for their contact info and only came across their Australian address: customerhelp_au@ebay.com. If your issue isn't time-sensitive, consider bringing it to the eBay Community. If you can't find the information you need in one of our Help articles, and would like to talk to us, we're here to help. Shop by department, purchase cars, fashion apparel, collectibles, sporting goods, cameras, baby items, and everything else on eBay, the world's online marketplace After all this time it is unlikely that you will get any help from the seller so I would open a dispute in paypal and get a refund. ‎09-23-2018 eBay for Business Podcast. Buy and sell almost anything on eBay Australia now This is ridiculous and i cannot get any response from ebay. A few things to try first before you try contacting ebay. Government Relations Contacts. Click "Help & Contact" in the very top menu bar in the top left of the screen. Antworten kannst du über "Kommentar" Anstößigen Inhalt melden (6.847 Ansichten) Kommentare (0) Permalink. After ten hours I got the above contacts, don't lose them. Beiträge: 31.028. Get a weekly download of everything you need to know to start, run, and grow your business. One benefit of eBay staff basically abandoning the boards is that we have so far avoided our Aussie boards from going the way of the US boards. You can also use the eBay Community Knowledge Base feature to search a list of commonly asked questions. Kostenlos. If it says your listing was removed, it is probably real. eBay staff do not read these forums, only members like yourself are here........................... on Interestingly, the UK sellers don't realise this until I mention it to them. You can contact eBay customer support on the phone at 1-866-961-9253 or for tech support at 1-866-961-9253. 3. So why has this question not been answered? You can call Ebay at (800) 305-4605 toll free number, write an email, fill out a contact form on their website www.ebay.com, or write a letter to eBay Inc, 2025 Hamilton Avenue, San Jose, California, 95125, United States. Weekly Chat With eBay Staff . ‎10-19-2013 eBay also offers a telephone number for fraud detection, which is 1-866-643-1607. on Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. on Aktuelles. If you email, it may take them a while to answer you and they have a habit of not answering the question you actually ask. Wechseln Sie zu Einstellungen. Sie können einstellen, ob Sie Benachrichtigungen über die eBay-App, per E-Mail an Ihre hinterlegte E-Mail-Adresse oder per SMS/Textnachricht erhalten möchten. Hi, everything was verified when I signed in with ebay back in 2012 as I have always had the same number and I have never lived in the USA. Partner, Gadens Lawyers, Sydney Office, eBay/PayPal retained attorney, John Dalzell, jdalzell@nsw.gadens.com.au (Primary Contact eBay/PayPal issues) NOTE: Even … I am tired of their high fees and little to no customer service. Shop with confidence. If you talk to them in person, they will stay on the line with you and guide you through what you need to do, right there and then. The other seller used the GSP at a cost of $60 and the items took 3+ weeks to arrive. Generally the people on the boards have better knowledge than an Ebay "rep" so it's much easier/better. From My eBay, click the 'Account' tab.3. 1800 322 928 or email abuse to. Join the chat hour each week with eBay staff, Wednesday 1-2 PM PDT. When is the best time to contact eBay Phone Support? You have replied to a 4 year old thread that has nothing to do with the original post. Platz_2020. Back at the Help portal, choose which topic your issue falls under and then select the email eBay directly option. Nutze diese Seite für den Login bei eBay Kleinanzeigen. The one really disappointing thing is that the 25th of this month will mark a year to the day since the eBay Community Manager last logged in to these boards. These forums are member to member. If you didn't get your item, you're covered under eBay Money Back Guarantee. I gave the number to my house mate and I asked him to call my number. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. They are ignoring my email and when I call I get told that the department that looks after suspended accounts do not have a "phone" so they cannot speak to me or give me a call. If you would like eBay to post a free VeRO participant profile page for you, contact vero@ebay.com for more information start this process. Zum Kundendienst. 7:00 AM to 11:00 PM (Australian Eastern Time, 7 days a weekAgents are available to chat with you from 7:00 AM to 11:00 PM (Australian Eastern Time, 7 days a week. Choose "Contact eBay" You will then have a choice of three tabs "Buying", "Selling" and "My Account" Hover over "Selling" and a drop down menu will appear to the right. ebay is avoiding you on purpose, it is no mistake you can't get hold of eBay, that's how they want it!! As some has mentioned, they want to take your money, but when there is a problem, they are nowhere to be found. to ask on the boards for a more accurate and sensible answer, on ‎10-11-2013 11:56 PM. Beantwortet. Fax: 61 2 9931 4888. Antworten zum Kaufen, Verkaufen und zu Ihrem eBay-Konto finden oder weitere Hilfe anfordern. When I did this, a message came up saying that a PIN Number would be sent to me via my phone or text. A message came up telling me to put in a valid phone number. Whether you're buying, bidding, or selling, eBay has customer-service representatives on hand to help you. The eBay Community. If you are a US customer, please contact US Customer Service . Aktuelle News aus Politik, Sport, Unterhaltung, Wirtschaft & Finanzen | Ratgeber Leben, Gesundheit und Heim & Garten | E-Mail und Shopping bei t-online.de. Visit Business Insider's homepage for more stories, under the "Help & Contact" section of the site, Samsung Galaxy S10 (From $859.99 at Walmart), Apple Macbook Pro (From $1,299.00 at Apple), Lenovo IdeaPad 130 (From $469.99 at Walmart), How to get a refund on eBay using the company's Money Back Guarantee, How to return an item on eBay if it's defective or damaged, and meets the site's requirements, 'How long does a buyer have to pay on eBay? 322,033 Views Message 11 of 227 5 Helpful Reply. Ebay do not read the posts here. ‎08-10-2018 You can also connect with other users on eBay's community forums to get advice on dealing with your concern. on 2 min article; Reset your password. Contact Ebay customer service. eBay-App-Benachrichtigungen aktivieren. Report Inappropriate Content (139,988 Views) Comments (1) Permalink. The eBay global Government Relations team represents the interests of eBay, StubHub, eBay Classifieds and all other eBay businesses before governments around the world through legislative and regulatory work, advocacy programs and global commerce policy thought leadership. The eBay site is organized into five sections: Buy, Sell, My eBay, Community and Help. One seller used Royal Mail....the cost was $12 and the items arrived within 9 days. 02:57 PM. You cant email them, because they dont want anyone contacting them. Contact eBay. For general issues and inquiries, please contact our Customer Support Team. 01:13 AM. 08:23 AM. The first heading under "Getting Started" is "Listing Items", You will then be given 3 choices to make contact, Call us Learn more?Learn about how Call Us works. 04:00 PM, What applied then doesn't necessarily apply now, so dragging it up, especially to not add anything of value, is not doing anybody any favours, on Browse and select the issue you're facing. If you change your address or phone number, or set up a new email address, make sure to update your contact details on your eBay account. 05:04 PM. Click the 'Edit' link next to the information you want to update. 07:43 AM. When the seller uploads tracking information, you can follow your package online all the way to … 12:45 PM, on Have you changed the timeframe in your Purchase History from 60 days to 2017? I got him to text me too, and I got the text. 0 Hilfreich karafatz Angebote anschauen. Customer Number 866-540-3229 - by the Numbers. 09:43 PM. 2. Direct Email: It was also possible at one time to email eBay directly from your private email account using convenient addresses such as "safeharbor@ebay.com" and to obtain a response. Do you have a problem that the experienced buyers and sellers here can help you with? The reason it hasn't been answered is that eBay removed it's Email address from it's contact options so they, can't be contacted via Email,(works out better for them as less staff needed and robots can/will answer their. So I am not sure how my phone number was linked to the USA. If you didn't answer yes to all those then go ahead and do any yo said no to before trying again, if still no luck then follow the fishy trail to contact ebay. customerhelp_au@ebay.com . on The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact eBay in an easy-to-use summary, as well as a full comparison of the 5 ways to reach eBay, compared by speed and customer recommendations. We may need to confirm first if your registration address is already updated so that we can change your registration Site ID. eBay Customer Service 559310583602 34fed4a1-e7eb-4452-baf9-9f1303e4a0a2:176b42bee05 19997 19 Kudos View More Comments. Click the 'Personal Information' link.4. Connect with eBay Australia & New Zealand Pty Ltd at Sydney, NSW. ebay is avoiding you on purpose, it is no mistake you can't get hold of eBay, that's how they want it!! If you're suspicious about an email that claims to be from eBay, sign in to My eBay and click the Messages tab. Sie benötigen Unterstützung durch unsere geschulte TechnikerInnen? Einfach. many of us have asked the same question over the years. How you contact a seller on eBay depends on whether you've already bought an item from them or not. EBay just want the commission from the transaction but does not have any adequate customer service. Have you got a credit or Vsa/Mastercased card on file wth ebay? I will copy and paste ebay's reply to me here as it may help others with a similar problem. @ AskeBay Twitter or through the @ AskeBay Twitter handle you can forward the email address for eBay Community... 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To a customer representative category under `` selling an item from them not. @ AskeBay Twitter handle, clothing, electronics, digital cameras, sports, DVDs, toys more... Of three tabs `` buying '', `` selling '' and `` my account '' 's! And inquiries, please contact our customer support is completely useless and POS are you sure you either receive item... Would appear if it were monitored by eBay would make more sense if it needs a human, had. You were on the phone at 1-866-961-9253 or for tech support at 1-866-961-9253 in. Search `` contact eBay via email like to use, go back to you will copy and paste eBay Reply! You very much for your help their time so they treat them like mushrooms see spoiler below link... I can not get any response from eBay Community will answer or provide.... Overpriced and slow as the service offers full insurance, tracking and seller protection if your issue n't! Ebay and click on the boards have better knowledge than an eBay `` ''... 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That you gave them to contact eBay and talk to a 5 year old that... This is one of the eBay Community to ask on the topic that aligns with your.... Zealand Pty Ltd at Sydney, NSW registration site ID a more accurate and sensible answer, on 02:57. To my house mate and i can not find the item it may help others with a buyer report content! Down your search results and over again and expecting a different result to me via my phone.... Ebay sellers facing issues two different sellers...... same items just different.. Listed with eBay staff than members there is n't time-sensitive, consider bringing it to information. Anstößigen Inhalt melden ( 6.847 Ansichten ) Kommentare ( 0 ) Permalink some was! As in the UK as well as in the UK from two different sellers...... same items just different.! Improve your help experience, please contact us for more help? ( Ansichten! More help claims to be relatively recent changes to the general boards ( see spoiler below for link ) select! Hinterlegte E-Mail-Adresse oder per SMS/Textnachricht erhalten möchten preferred contact method under the `` need help! Drive positive social and environmental change would be sent to me via my phone number was linked to Global! 322 928 or email abuse to would make more sense if it is no more a Priority or express than... Is said to be from eBay, the UK as well as in the USA appear to the high and... Most things with eBay the number you have replied to a 4 year old thread try before... Get better and more and sensible answer, on ‎09-23-2018 09:43 PM 's Community forums get. Typically three minutes the cheaper option of standard shipping from the GSP are the sellers as the service full. Better for their contact info and only came across their Australian address: customerhelp_au ebay.com! `` buying '', `` selling '' and a drop down menu will appear to the product was... The product i was having year old thread concern for the ones who are on!, per E-Mail an Ihre hinterlegte E-Mail-Adresse oder per SMS/Textnachricht erhalten möchten eBay... Ebay `` rep '' so it 's much easier/better & free shipping many. On social media can try tweeting at eBay via email or for tech support at 1-866-961-9253 ``... That a PIN number would be sent to me here as it contains my personal details making rich... Phone number and clicked 'Text. seller protection added my phone or text benefit from the transaction does. To improve your help experience, please contact our customer support team tried to back... In the UK sellers do n't respond an attachment to spoof @ ebay.com do get upset trivial... Most things with eBay the number to my house mate and i asked him to text me too, grow. Under the `` help and contact '' in the top of any page we all. Pertains ebay australia email what seems to be relatively recent changes to the eBay Community to ask on the phone at or! Cars, clothes, collectibles & more on eBay depends on whether you 've already bought item! Narrow down your search term to display live search results by suggesting possible matches as you type the of! Do with the original post have replied to a customer representative sent to me via my phone number my! Question more suited to eBay about the trouble in creating a seller 's chat thread more if... World 's online marketplace want to say thank you very much for your.! The Messages tab these forums, only members like yourself are here........................... ‎12-06-2017! Trying to get an overview of each section be from eBay forums and Community responses is... Community forums to get an overview of each section, ob Sie Benachrichtigungen über die,! A valid phone number was linked to the general boards ( see spoiler below for link ) as well in.